SUPPORT

Application Support

For help with a SanLak Digital application, contact us by email. Include the app name, device model, Android version, and a short description of the issue.

Report a technical issue

Please include steps to reproduce the issue, what you expected, what happened, and screenshots where appropriate. Do not send passwords or sensitive authentication details.

Data deletion requests

Where an application stores personal data or account information, you may request deletion by emailing us with the application name and the identifier needed to locate your data. We may need to verify your identity before completing the request.

Response handling

Support requests are reviewed as soon as reasonably possible. Critical security concerns should include “Security” in the email subject.